Privacy Policy

ANNAI BRANDS LLP ("we", "our", or "us") builds mobile applications and websites to make everyday tasks easier. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

ANNAI BRANDS LLP operates through the following divisions, each with its own dedicated privacy policy:

• ANN Solutions (https://annsolutions.dev) — builds mobile applications for Android and iOS across all major app stores, and develops websites for clients ranging from small businesses to enterprise. Refer to https://annsolutions.dev/privacy for the full policy.

• ANN Tech (https://anntech.dev) — develops software tools, plugins, and developer services. Refer to https://anntech.dev/privacy for the full policy covering those products.

This policy covers only the ANNAI BRANDS LLP corporate website (https://annaibrands.com) and any future products or services offered directly by the parent entity, including physical products and hardware.

We collect the following categories of information:

Information you provide directly

• Name and email address when you create an account or contact us.
• Messages or enquiries you send through our contact forms.

Information collected automatically

• Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps. Collected by Cloudflare as part of serving the site.
• Cookies: essential session cookies required for authentication.

Information we do not collect

• We do not collect payment or financial information.
• We do not build advertising profiles or sell your data to third parties.
• We do not use third-party analytics trackers such as Google Analytics.

We use the information we collect to:

• Respond to your enquiries and provide customer support.
• Authenticate you and manage your account.
• Operate, maintain, and improve our Services.
• Moderate submitted content and maintain platform integrity.
• Comply with legal obligations.

We will not use your personal data for any purpose other than those listed above without your consent.

We use the following third-party services to operate our Services. Each has its own privacy policy governing data they collect.

Your data is stored on Google Firebase infrastructure, hosted in Google Cloud data centres. We implement industry-standard security measures including:

• HTTPS encryption for all data in transit.
• Access-controlled Firestore security rules.
• Hashed password storage via Firebase Authentication.

No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected users as required by applicable law.

We retain your personal information only as long as necessary:

• Contact form submissions — retained for up to 12 months, then deleted.
• Account data — retained for as long as your account is active.
• Log data — retained per our hosting provider's standard policy.

You may request deletion of your personal data at any time by contacting us at support@annaibrands.com.

We use only essential cookies required for the site to function — specifically, authentication session tokens. We do not use marketing, tracking, or analytics cookies.

You can disable cookies in your browser settings, but doing so will prevent you from signing in to your account.

Our Services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@annaibrands.com.

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Correction — update inaccurate or incomplete information.
• Deletion — request deletion of your account and associated data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing of your data in certain circumstances.

To exercise any of these rights, email us at support@annaibrands.com. We will respond within 30 days.

Our Services may contain links to external websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. You are advised to review this page periodically. Continued use of our Services after changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy or how we handle your data, please contact us at support@annaibrands.com.